Shipping & Delivery
Shipping & Delivery
At Withj Food Market, we work to make sure your order is prepared carefully and delivered as quickly and safely as possible.
1. Order Processing
Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability, order volume, and other circumstances.
2. Delivery Time
Estimated delivery times may vary depending on your delivery location and the availability of the products ordered. Delivery times provided on our website are estimates and are not guaranteed.
3. Delivery Areas
We currently deliver to selected locations. Delivery availability may depend on your address and the type of products included in your order.
4. Delivery Fees
Delivery fees, when applicable, will be displayed during the checkout process before you complete your purchase.
5. Delivery Delays
While we make every effort to deliver orders on time, delays may occur due to weather, traffic, holidays, high order volume, incorrect delivery information, or circumstances beyond our control.
6. Incorrect Delivery Information
Customers are responsible for providing accurate name, phone number, and delivery address information. Withj Food Market is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
7. Damaged or Incorrect Orders
If your order arrives damaged, incomplete, or contains the wrong product, please contact us as soon as possible. We may request photos or other information to help resolve the issue.
8. Food & Perishable Products
For food and perishable products, customers should be available to receive their order promptly. We are not responsible for products that become damaged or spoiled because the customer was unavailable to receive the delivery.
9. Contact Us
If you have questions about your delivery or shipping, please contact Withj Food Market using the contact information provided on our website.
Withj Food Market — Fresh Choices. Great Taste.